Public Sector

Focus on purpose, quality and productivity

Key industry trends 

The public sector includes national and regional government departments such as ministries, regional and city municipalities, development funds and trade associations, defence, justice and social security organisations, educational institutions and healthcare institutions.

Examples of trends influencing the sector:

  • Digitalisation of services and modernisation of underlying IT infrastructure
  • Automatisation of administrative processes 
  • Increased focus on data privacy and management, e.g., GDPR
  • Selective privatisation of public services 
  • Increased focus on preventing money laundering and fraudulent activities 

 

Key challenges

We help both national and regional public institutions overcome their challenges, e.g.:

  • How to create a decision foundation for large investments, including both initial business cases and when the solution is more specific?
  • How to digitalise public service processes to improve efficiency and quality?
  • How to create a performance culture?
  • How to streamline IT governance and organisation? 

 

Our experience

Oleto Associates combines public sector industry expertise with traditional disciplines to help public sector institutions meet the demands of being an effective, cost-efficient and performance-oriented service provider. 

Selected case studies

Resolving a Bottle-Neck Decision in a Public Infrastructure Mega-Project

Resolving a Bottle-Neck Decision in a Public Infrastructure Mega-Project

A public transportation provider needed a strategy for how to optimally put in place a new sub-infrastructure worth seve…

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Identifying Business Benefits of a Multibillion Health Care Platform Investment

Identifying Business Benefits of a Multibillion Health Care Platform Investment

The client was facing one of the largest ever health care platform investments in the public sector. The platform, suppo…

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Selected perspectives

Funding Digital Demand Explosion: How to Reduce IT O&M Cost

Funding Digital Demand Explosion: How to Reduce IT O&M Cost

May 2021

As companies are experiencing a significant increase in the demand for digital solutions, they need to find ways to fund…

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Big Data: The Six I’s to Value Impact

Big Data: The Six I’s to Value Impact

April 2016

Sorting out how to leverage Big Data in a business strategy is just as crucial as dealing with its voluminous nature.

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Making Decisions in an International Management Team

Making Decisions in an International Management Team

October 2015

Make better and quicker decisions by using an approach that fits both the corporate and national business culture.

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Measuring Digital Success: Performance & Health

Measuring Digital Success: Performance & Health

February 2021

Measuring digital success can help executives track value creation and prioritize where to focus next. Paradoxically, so…

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Sailing 7 Waves of Computing Innovations for Maximum Business Impact

Sailing 7 Waves of Computing Innovations for Maximum Business Impact

January 2020

Innovations in computing and provider models have over decades taken executives for a ride. But when not managed careful…

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Digital Business Models: Two-Thirds Are Fundamentally Unsound

Digital Business Models: Two-Thirds Are Fundamentally Unsound

February 2016

Digital businesses are innovative and disruptive but not always valuable and good for customers – Meet the Digital Illus…

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Outsourcing – Follow Facts Not Feelings

Outsourcing – Follow Facts Not Feelings

November 2011

Avoid outsourcing part of your business as a black box and get brighter results.

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Working From Home: The Overlooked Issues

Working From Home: The Overlooked Issues

January 2021

Addressing three ignored areas will boost digital collaboration in the new WFH times. Where are you in the maturity mode…

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Reaping RPA Benefits: From No-Code to Pro-Code

Reaping RPA Benefits: From No-Code to Pro-Code

May 2021

New "no-code" RPA tools promise to enable employees with no coding experience. However, experience shows no-code tools m…

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Customer Support Transformation: An Iterative & Value Focused Approach

Customer Support Transformation: An Iterative & Value Focused Approach

May 2021

There are many ways to modernise and transform a comprehensive customer support setup, but which levers should you execu…

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Organising IT in The Digital Age

Organising IT in The Digital Age

January 2021

There are many organisational structures out there for agile software development. How should executives think about sel…

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An Economic Down-Turn Creates Momentum to Streamline the IT Portfolio

An Economic Down-Turn Creates Momentum to Streamline the IT Portfolio

November 2012

Take advantage of a challenging economic climate to construct a more valuable and less risky IT project portfolio.

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5G is Here: Creating Value on Both the Demand & Supply Side

5G is Here: Creating Value on Both the Demand & Supply Side

December 2020

5G is now available in most parts of the world, allowing for faster and more reliable mobile device communication. Which…

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Moving to the Public Cloud: Overcoming the Business Challenges

Moving to the Public Cloud: Overcoming the Business Challenges

May 2021

Business challenges are often neglected when companies migrate to the public cloud. Addressing them is a prerequisite fo…

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Bots on the Loose: How Forgotten Software Logic Gets Companies into Trouble

Bots on the Loose: How Forgotten Software Logic Gets Companies into Trouble

September 2020

Software robots are invading businesses and public institutions. Many companies have forgotten what they told the bots t…

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