Financial Services

Economic environment, regulation and tech investments put pressure on financial institutions

Key industry trends 

The financial services sector constitutes a number of providers, including banks, insurance companies, mortgage and investment funds serving both retail and corporate customers.

The sector is affected by several key trends:

  • Increasing regulation  
  • New players entering the market, e.g., fintechs and global tech companies 
  • Increased customer expectations about digital offerings
  • The emergence of new technologies, e.g., block chain, big data

 

Key challenges

The players are facing a number of key issues in this intensely competitive market, e.g.:

  • To what degree should financial institutions ignore or embrace the new digital incumbents? 
  • How to increase the profitability of the customer portfolio, e.g., pricing, customer segmentation, decreasing number of customers?
  • How to retain/increase income and decrease operations cost and write off's by increasing the degree of digitisation?
  • How to optimise back-office and support functions?
  • Where to perform IT investments to support the business strategy?
  • How to optimise the sourcing model across the value chain?
  • How to innovate and renew operations and services, e.g., types of loans? 

Our experience

Oleto Associates uses a structured problem-solving approach to tackle challenges in the financial services industry, based on a solid foundation of experiences from different top tier clients. All solutions are tailored to ensure maximum impact for the client.

Selected case studies

Product Strategy for an Industrial Company

Product Strategy for an Industrial Company

A business unit of a large industrial conglomerate of Danish origin was unsure where to invest future R&D spend to meet…

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Digital Transformation For a Cooperative of Retail Banks

Digital Transformation For a Cooperative of Retail Banks

A cooperative of Scandinavian retail banks faced a radically changing end user digitalisation behaviour, increased opera…

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Design of New Project Governance Model

Design of New Project Governance Model

The client was managing a multi-billion portfolio of investment projects, which they were also implementing. As the busi…

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Combating Rising Costs at a Financial Incumbent

Combating Rising Costs at a Financial Incumbent

Breaking the tech cost curve while customers and regulators drive higher demand calls for a structural approach.

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Group-wide IT Strategy for a Large European bank

Group-wide IT Strategy for a Large European bank

A major universal bank with a multi-billion IT spend needed a clear future direction for IT, linking the IT strategy to…

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Selected perspectives

An Economic Down-Turn Creates Momentum to Streamline the IT Portfolio

An Economic Down-Turn Creates Momentum to Streamline the IT Portfolio

November 2012

Take advantage of a challenging economic climate to construct a more valuable and less risky IT project portfolio.

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Sailing 7 Waves of Computing Innovations for Maximum Business Impact

Sailing 7 Waves of Computing Innovations for Maximum Business Impact

January 2020

Innovations in computing and provider models have over decades taken executives for a ride. But when not managed careful…

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Making Decisions in an International Management Team

Making Decisions in an International Management Team

October 2015

Make better and quicker decisions by using an approach that fits both the corporate and national business culture.

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Big Data: The Six I’s to Value Impact

Big Data: The Six I’s to Value Impact

April 2016

Sorting out how to leverage Big Data in a business strategy is just as crucial as dealing with the voluminous nature.

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The Country Manager: A Role That Still Needs To Be Managed

The Country Manager: A Role That Still Needs To Be Managed

February 2010

Companies should think harder about getting the country manager role right.

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Digital Business Models: Two-Thirds Are Fundamentally Unsound

Digital Business Models: Two-Thirds Are Fundamentally Unsound

February 2016

Digital businesses are innovative and disruptive but not always valuable and good for customers – Meet the Digital Illus…

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Preparing for Economic Decline: Proactively Increasing Cost Flexibility

Preparing for Economic Decline: Proactively Increasing Cost Flexibility

February 2020

The possibility of another global economic decline cannot be denied. Can companies proactively plan to soften the impact…

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Telco TV Disruption: What Other Industries Can Learn

Telco TV Disruption: What Other Industries Can Learn

January 2020

Telcos long ago disrupted traditional TV broadcasters but are now hit by three disruptions themselves. Other industries…

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Outsourcing – Follow Facts Not Feelings

Outsourcing – Follow Facts Not Feelings

November 2011

Avoid outsourcing part of your business as a black box and get brighter results.

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