Consumer Products & Retail

Getting the balance between physical and digital right

Key industry trends 

With a focus on the market of individual households, the consumer products & retail industry entails manufacturers of food & beverages, personal & household products, durable goods, apparel, fashion and luxury goods, as well as distributors of those goods such as supermarkets, brand shops and online stores.

Examples of trends influencing the sector: 

  • Emergence of new consumer technologies, e.g., mobile, VR, IoT and on-demand services
  • Consolidation of retail stores into chains
  • Entrance of global tech companies
  • Combining brick and mortar outlets with online distribution channels 
  • The growth of direct-to-consumer (DTC) brands

 

Key challenges

We engage with clients to overcome challenges across the entire value chain, e.g.:

  • What is the optimal sourcing model for production processes?
  • How to position end products, incl. where to sell them and how to price them?
  • Should the business expand into adjacent segments in the value creation chain?
  • Where to differentiate in a commodity market?
  • How to ensure the right product portfolio mix?
  • How to adapt to shortening product life cycles?
  • How to reduce costs across the retail supply chain and distribution channels?
  • How to obtain growth in emerging markets?

 

Our experience

Oleto Associates addresses these issues by applying multi-functional expertise and industry know-how to deliver tailored client solutions and sustainable results.

Selected case studies

Optimising the Commercial Digital Model for a B2B Wholesaler

Optimising the Commercial Digital Model for a B2B Wholesaler

A Scandinavian B2B wholesale company wanted to improve their commercial performance, however their growth was limited by…

Read more »
Revitalising the Innovation Capabilities in a Design Company

Revitalising the Innovation Capabilities in a Design Company

A design company had grown significantly over the last few years and the organisation had consequently been set up for d…

Read more »
Supply Chain Optimisation for a Fast-Growing Design Company

Supply Chain Optimisation for a Fast-Growing Design Company

A leading European design company had experienced steep growth in sales over a few years and had not aligned its organis…

Read more »
Harmonising Business Practices & Systems in an International Veterinary Care Group

Harmonising Business Practices & Systems in an International Veterinary Care Group

A division of an international chain of animal hospitals wanted to reap synergies across its extensive portfolio of care…

Read more »

Selected perspectives

Bots on the Loose: How Forgotten Software Logic Gets Companies into Trouble

Bots on the Loose: How Forgotten Software Logic Gets Companies into Trouble

September 2020

Software robots are invading businesses and public institutions. Many companies have forgotten what they told the bots t…

Read more »
Fashion Retail: Shaping the Role of the Digital Twin

Fashion Retail: Shaping the Role of the Digital Twin

February 2020

Almost all fashion retailers have moved online. But will e-commerce really make retail stores redundant? Three major str…

Read more »
Organising IT in The Digital Age

Organising IT in The Digital Age

July 2024

There are many organisational structures out there for agile software development. How should executives think about sel…

Read more »
Working From Home: The Overlooked Issues

Working From Home: The Overlooked Issues

January 2021

Addressing three ignored areas will boost digital collaboration in the new WFH times. Where are you in the maturity mode…

Read more »
Reaping RPA Benefits: From No-Code to Pro-Code

Reaping RPA Benefits: From No-Code to Pro-Code

May 2021

New "no-code" RPA tools promise to enable employees with no coding experience. However, experience shows no-code tools m…

Read more »
Customer Support Transformation: An Iterative & Value Focused Approach

Customer Support Transformation: An Iterative & Value Focused Approach

May 2021

There are many ways to modernise and transform a comprehensive customer support setup, but which levers should you execu…

Read more »
Funding Digital Demand Explosion: How to Reduce IT O&M Cost

Funding Digital Demand Explosion: How to Reduce IT O&M Cost

May 2021

As companies are experiencing a significant increase in the demand for digital solutions, they need to find ways to fund…

Read more »
Moving to the Public Cloud: Overcoming the Business Challenges

Moving to the Public Cloud: Overcoming the Business Challenges

May 2021

Business challenges are often neglected when companies migrate to the public cloud. Addressing them is a prerequisite fo…

Read more »
Smart Homes: Clever Strategies Needed

Smart Homes: Clever Strategies Needed

July 2024

Three competitive battles are likely to play out in the near future as the war for convenience, design and sustainabilit…

Read more »
The Country Manager: A Role That Still Needs To Be Managed

The Country Manager: A Role That Still Needs To Be Managed

February 2010

Companies should think harder about getting the country manager role right.

Read more »
Telco TV Disruption: What Other Industries Can Learn

Telco TV Disruption: What Other Industries Can Learn

January 2020

Telcos long ago disrupted traditional TV broadcasters but are now hit by three disruptions themselves. Other industries…

Read more »
Sailing 7 Waves of Computing Innovations for Maximum Business Impact

Sailing 7 Waves of Computing Innovations for Maximum Business Impact

January 2020

Innovations in computing and provider models have over decades taken executives for a ride. But when not managed careful…

Read more »
5G is Here: Creating Value on Both the Demand & Supply Side

5G is Here: Creating Value on Both the Demand & Supply Side

December 2020

5G is now available in most parts of the world, allowing for faster and more reliable mobile device communication. Which…

Read more »
Accelerating Digital Disruption in Tableware

Accelerating Digital Disruption in Tableware

June 2019

Manufacturers of premium brands in the tableware market are creating new direct-to-consumer digital channels, intensifyi…

Read more »
Big Data: The Six I’s to Value Impact

Big Data: The Six I’s to Value Impact

April 2016

Sorting out how to leverage Big Data in a business strategy is just as crucial as dealing with its voluminous nature.

Read more »
Outsourcing – Follow Facts Not Feelings

Outsourcing – Follow Facts Not Feelings

November 2011

Avoid outsourcing part of your business as a black box and get brighter results.

Read more »
Measuring Digital Success: Performance & Health

Measuring Digital Success: Performance & Health

February 2021

Measuring digital success can help executives track value creation and prioritize where to focus next. Paradoxically, so…

Read more »
Multi-Room Audio: Which Suppliers Will Listen?

Multi-Room Audio: Which Suppliers Will Listen?

April 2020

The multi-room audio industry is crowded and highly competitive. How do manufacturers continue to set their products apa…

Read more »
Profitable Tech Products: Escaping the Organic Growth 'Comfort Zone'

Profitable Tech Products: Escaping the Organic Growth 'Comfort Zone'

July 2024

Stepping outside of the organic growth 'comfort zone' and improving portfolio structure and technology could be key to e…

Read more »
Preparing for Economic Decline: Proactively Increasing Cost Flexibility

Preparing for Economic Decline: Proactively Increasing Cost Flexibility

February 2020

The possibility of another global economic decline cannot be denied. Can companies proactively plan to soften the impact…

Read more »
Towards Agile Innovation: Key R&D Models for the Next Decade

Towards Agile Innovation: Key R&D Models for the Next Decade

February 2020

With companies under increasing pressure to innovate, what is the most effective R&D approach for the future? A strategi…

Read more »